Big Lots is a leading American discount retail chain that invites customers to take a short satisfaction survey after shopping in-store. Hosted at www.biglots.com/survey, the Big Lots survey allows shoppers to share feedback on their shopping experiences.
In return, customers get the chance to win survey rewards like Big Lots gift cards and shopping sprees. The survey also enters participants into a sweepstakes to win $1,000 in Big Lots gift cards.
The feedback from the survey provides valuable insights to help Big Lots identify strengths and areas for improvement at stores nationwide. Taking just a few minutes to complete the Big Lots survey at biglots.com/survey gives shoppers the opportunity to shape an even better shopping environment.
Rules and Requirements for Taking the Big Lots Customer Satisfaction Survey
Participating in the Big Lots survey requires a recent purchase receipt from an in-store shopping trip. The receipt will contain a printed 16-digit survey code which allows access to the online survey. Here are the key rules and requirements to take the survey:
- Must have a valid survey code from a Big Lots in-store purchase receipt
- One survey code per receipt – each code can only be used once
- Survey code expires within 7 days of the purchase date
- Participants must be 18 years or older to take the survey
- Internet connection required to access the survey online
- Survey available in English and Spanish languages
- Maximum one survey per person per day is allowed
Ensuring you have a valid receipt code is key to successfully starting the Big Lots survey. Adhering to the rules allows Big Lots to gather accurate and honest customer feedback.
Step-by-Step Guide to Take the Big Lots Survey Online
Taking the Big Lots survey at biglots.com/survey is quick and easy by following these steps:
- Visit www.biglots.com/survey
- Enter your 16-digit survey code from your Big Lots receipt
- Start answering the multiple choice survey questions
- Provide additional feedback or comments about your experience
- Submit the completed survey
The survey contains various questions about your satisfaction with your Big Lots store visit. Topics include store cleanliness, employee service, prices, merchandise selection, organization, and overall shopping experience.
Providing honest, candid feedback helps Big Lots maximize the value of the survey results. Your input can lead to positive changes at your local store.
Completing the entire Big Lots survey takes just 5-10 minutes. Once finished, you can claim the survey rewards.
Biglots.com/Survey Rewards: Coupons, Gift Cards, and Sweepstakes
Customers who complete the Big Lots survey get to enjoy the following rewards and perks:
- $5 Off Coupon – Immediately upon finishing the survey, you can print or save a coupon code for $5 off your next Big Lots purchase of $5 or more.
- Sweepstakes Entry – You are automatically entered into the monthly sweepstakes. Each month, Big Lots gives away gift cards worth $1,000 in total to 25 random winners.
- Big Lots Gift Cards – Participating consistently in the survey over time can earn you Big Lots gift cards. The more feedback you provide, the more rewards you can earn.
These survey rewards give shoppers great incentives to provide valuable feedback. The perks make it worthwhile for customers to share their shopping experiences through the survey.
How Big Lots Uses Survey Feedback from Biglots.com/Survey?
Big Lots relies on customer feedback like that obtained from the survey to enhance the overall shopping experience. The survey results provide unfiltered insights into real shopper opinions, priorities, and perceptions.
By analyzing the survey feedback over time, Big Lots can identify key themes and trends across locations. The company uses these insights to understand exactly what customers want from their stores.
This allows Big Lots to pinpoint strengths to continue, and weaknesses that require improvement. Big Lots can then implement necessary changes informed by shopper feedback, rather than internal guesswork.
Ongoing improvements to stores, merchandise, services and policies driven by customer survey input help Big Lots offer the excellent value and enjoyable shopping environment that buyers desire.
Conclusion: Why Participate in the Biglots.com/Survey?
Taking just a few minutes to complete the Big Lots customer satisfaction survey at biglots.com/survey provides important benefits:
- Customers can directly shape improvements at Big Lots by providing honest feedback
- The open communication channel helps Big Lots continue enhancing the shopping experience
- Customers are rewarded for their time and input through coupons and sweepstakes entries
- The convenient online survey platform makes participating quick and easy
Overall, the survey allows shoppers to guide positive changes at Big Lots. In turn, Big Lots can tailor stores to better serve customers based on direct feedback. Together, the survey fosters a mutually beneficial experience between the retailer and its shoppers.
Frequently Asked Questions about Biglots.com/Survey
Here are helpful answers to some commonly asked questions about the Big Lots survey:
Q: What is the website to take the Big Lots survey? A: The survey website is www.biglots.com/survey.
Q: Can I take the survey on my phone? A: Yes, the survey can be taken on any smartphone or mobile device with internet access.
Q: How long does the Big Lots survey take? A: The survey takes about 5-10 minutes to complete fully including any comments.
Q: What do you win by taking the Big Lots survey? A: You can win gift cards, coupons and sweepstakes entries to the $1,000 shopping spree.
Q: How do I get the Big Lots survey code?
A: The 16-digit survey code is printed on the top of purchase receipts from Big Lots stores.
Q: Can I take the survey more than once? A: Yes, you can take the survey after every in-store purchase by using the latest receipt.
Q: When does the Big Lots survey code expire? A: The 16-digit survey code typically expires 7 days after your purchase date.
Q: What questions are on the Big Lots survey? A: Questions cover satisfaction with store cleanliness, merchandise, prices, employee service, and overall shopping experience.